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Chip & Paulie Webinar 23 (September 24, 2021)

Chip and Paulie highlight the "busyness" of pediatric practices amidst a surge in visits, urging pediatricians to prepare for upcoming COVID-19 vaccine distribution for children and manage flu shots efficiently. Dr. Molly O'Shea offers valuable insights on burnout, emphasizing the importance of emotional regulation, setting boundaries, and self-care to maintain resilience and effective practice management. Additionally, practical tips on cash flow management, handling United Healthcare's policies, and preparing for upcoming financial changes are shared to help practices navigate economic challenges and maintain efficient operations.

Guest: Dr. Molly O'Shea

Download Slide Deck Here

Summary

1. **Current Practice Stress**: Discussion on the increased demand in pediatric practices, leading to burnout and reflecting on how current volumes are close to those in the busiest times before COVID-19.

2. **Financial Overview**: Chip provides data indicating increased billing charges align with high patient visit volumes, with a current cash flow concern where expenses and payments need re-evaluation.

3. **Encouragement from AAP**: Dr. Sandy Chung, AAP president-elect, acknowledges the hard work of pediatric providers during COVID-19 through an inspiring message.

4. **Practice Management Tips**: Strategies are discussed for managing large volumes of patients while maintaining high care quality, including tight scheduling and maximizing flu shot administration.

5. **Telemedicine and Financial Planning**: Encouragement to reintroduce telemedicine to manage workloads and advice on reviewing financial metrics like gross collection rates and planning inventory to maximize returns.

6. **Addressing Pediatrician Burnout**: Dr. Molly O'Shea provides methods to manage stress, such as setting boundaries, emotional regulation, recovery time, and ensuring an empathetic practice environment.

7. **Provider Compensation and Budgeting**: Future webinars promise to tackle critical issues such as provider compensation models, budgeting strategies, and hiring decisions between MDs and mid-level providers.

8. **Operational Updates**: Announcements about opportunities for HRSA funding applications, inventory management advice, and a reminder about changes in accounting rules coming in January 2022 regarding lease liabilities.