The document provides strategies and insights for building effective teams, focusing on team development stages, types of teams, building trust, and establishing a strong team dynamic.
Stages of Team Development:
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Forming:
- Members are anxious, unclear on goals, and need to get to know each other.
- Leaders should plan introductions, use icebreakers, and establish ground rules.
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Storming:
- Conflict arises as members bring different ideas. Some may become impatient or disengaged.
- Leaders should model appropriate behaviors, manage conflicts, and enforce ground rules.
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Norming:
- Members recognize similarities, become more social, and realize they are a team.
- Leaders should encourage positive expression of differences and help maintain focus on objectives.
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Performing:
- Members understand their roles, are self-motivated, and seek more input in processes.
- Leaders should ensure ideas are considered and avoid unnecessary intervention.
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Adjourning:
- Members wind down and set goals for future work.
- Leaders should celebrate contributions and encourage continued productivity.
Types of Teams:
- Natural Work Groups: Regularly work together under a supervisor.
- Business Teams: Cross-functional teams focused on specific products/services.
- Management Teams: Group of managers reporting to a senior manager.
- Virtual and Remote Teams: Connect mostly via digital means, rarely meet in person.
- Self-Managed Teams: No single leader, members share authority and responsibility.
- Product/Service Design Teams: Temporary teams for specific projects or tasks, also known as task forces or committees.
Building Trust:
- Essentials: Honesty, openness, consistency, and treating people with dignity and fairness.
- Tips:
- Do what you say you will do.
- Treat everyone fairly.
- Be consistent.
- Support employees.
- Build relationships by learning about team members.
- Encourage and model diversity.
- Engage in social activities.
- Create a "we" atmosphere.
Sample Team Contract:
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Code of Conduct:
- Be proactive and positive.
- Keep team members informed.
- Focus on team goals.
- Be respectful, fair, and honest.
- Encourage opinions and discussions.
- Embrace conflict and change positively.
- Be open to new ideas.
- Celebrate achievements.
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Ground Rules:
- Meetings start and end on time.
- Have and stick to an agenda.
- Prepare for meetings.
- Set conduct expectations for electronic devices.
Degrees of Support:
- Fully Agree: Complete support.
- Mostly Agree: Support with minor reservations.
- Partly Agree: Needs more work.
- Do Not Agree: Won't stop progress.
- Completely Disagree: Do not support.
The TORI Model: Developed by Jack and Lorraine Gibb, the model includes:
- Trust: Interpersonal confidence.
- Openness: Free flow of information.
- Realization: Self-determination.
- Interdependence: Shared responsibility and co-leadership.
Tips for Becoming a Better Team Player:
- Engage team members with icebreakers.
- Regularly check in with team members.
- Use degrees of support for discussions.
- Benchmark and share results.
Tips for Becoming a Better Listener:
- Decide to listen actively.
- Avoid interrupting.
- Maintain eye contact.
- Take notes.
- Ask questions.
- Demonstrate good listening skills, which can be infectious.
Conclusion: Effective team building involves understanding team dynamics, fostering trust and open communication, and leading with clear guidelines and support. By following these principles, leaders can create cohesive and high-performing teams.